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Windows XP and IE8

Posted: Wednesday, April 09, 2014 - 2:48:47 PM

As of April 8, 2014, technical assistance for Windows XP and Internet Explorer 8 is no longer available from Microsoft, including automatic updates and security patches that help protect your PC.

If you continue to use Windows XP and Internet Explorer 8 now that support has ended, your computer will still work, but with time will become more vulnerable to security risks and viruses. If your Windows XP PC is connected to the Internet and you use Internet Explorer 8 to surf the web after support has ended, you might be exposing your PC to additional threats.

We recommend that customers continuing to use Windows XP ensure they have Service Pack 3 installed and use a different web browser, such as Mozilla Firefox or Google Chrome for web browsing. Firefox and Chrome will continue to be supported on Windows XP for an undetermined amount of time.

We strongly urge customers running computers with Windows XP to consider upgrading to Windows 7 or newer. Often computers running Windows XP are old enough that it may be necessary to purchase a new one in order to run the newer versions of Windows.

Debit Card Automated Phishing Scam

Posted: Friday, February 21, 2014 - 9:34:21 AM

RSNB Bank has received notice that customers are receiving automated phone calls that their MasterCard/Visa debit card has been deactivated or locked. The message then directs customers to “press 1” to unlock the card. This is a phishing scam and should be ignored.

The phone call is asking for a customer’s 16-digit card number, expiration dates, security code, and PIN number.

The format of the call may differ slightly, but in general the recipient is directed to “press 1” to fix the issues with their card. As always, RSNB Bank would never call customers to ask for account or personal information over the phone. Please do not disclose any account/personal details. If you have any concerns regarding this scam or any other suspicious activity, please contact an Account Service Representative at 307.352.0485.

New Website!

Posted: Tuesday, December 31, 2013 - 11:56:13 AM

Today, we have started public testing of our new website. It's taken nearly a year to complete the design and overhaul, but well worth the end result. We feel unveiling the new website is a remarkable fit moving forward into the New Year.

Feel free to surf around, and if you notice any strange behavior or anything that's out of place please let us know. While we have conducted extensive testing of the new website, it is nearly impossible to complete an overhaul of this magnitude without a few minor tweaks after publishing.

Please report any website issues via our Contact Us page and select Electronic Banking as the subject.

 

Gas Pump Skimmers

Posted: Tuesday, December 31, 2013 - 10:36:58 AM

Due to the recent discovery of card skimmers at local gas stations, RSNB Bank is asking you to please review your account for unauthorized charges. The bank is actively monitoring debit card transactions for unauthorized charges. If the bank feels there is an unauthorized charge and is unable to reach you, the bank will, as a security measure, cancel your current card.

As a security precaution, the bank recommends that you pay for fuel purchases inside instead of at the gas pump.

If you have any questions concerning your debit card, please call a Personal Banker at 307.352.0485. After hours, please call 800.554.8969 to have your current card cancelled.

Direct Deposits

Posted: Tuesday, December 31, 2013 - 10:29:57 AM

In order for a direct deposit (including tax refunds) to be deposited into an account, the person(s) receiving the direct deposit must be an owner on the account. Please contact our Bookkeeping department at 307.362.8805 with any questions.