RSNB Mobile App Security Change

Event Date: Wednesday, June 14, 2017

Update: The Mobiliti change scheduled for March 26th was postponed. The discontinued support of TLS will take place June 25th.

Effective Sunday, March 26th, Mobiliti will discontinue the support of Transport Layer Security (TLS) v1.0 and v1.1. TLS is the layer that ensures that connection from your mobile phone is secure, encrypted and safe from malicious attacks. TLS v1.2 is a more secure protocol compared to its predecessors. Your mobile phone’s Operating System (OS) must be on a compatible OS version that supports TLS v1.2 in order to continue use of mobile application, text banking or text alerts.

Mobile OS versions that are compatible with TLS v1.2 are:

  • Android Lollipop (version 5.0) and above
  • Apple iOS 8 and above

If your mobile phone does not have a compatible OS version, you will receive a connection error when attempting to access online banking through your mobile phone. The use of a mobile browser will not be affected.