Debit & ATM Cards
We've put some of our most popular services into the palm of
your hand. Our Visa® Debit Card gives you a faster, more
economical, more convenient way to buy products and services
without ever having to write a check. Purchase groceries, gas,
or anything else wherever Visa® Debit Card is accepted. Our
ATM card allows you to withdraw or transfer funds any time,
anywhere. Come in and see one of our Personal Bankers to start
enjoying our services with one of our two convenient cards today.
Expect your Visa® Debit Card to arrive within 5 to 7 business days
and begin experiencing all the benefits.
Debit Card Features
- Provides access to your checking account without writing a
- Get cash using an ATM machine 24/7 with free
unlimited ATM access at RSNB Bank and MoneyPass® ATMs
- Use anywhere Visa® Debit Cards are accepted
- Make purchases online, by phone and in person
- Register with Verified by
Visa® for secure online shopping
Lost or stolen debit or ATM
If your card is lost or stolen notify the Bank immediately.
- During bank hours call 307.352.0485
- During non-banking hours call 800.554.8969
Working to prevent Debit Card Fraud
RSNB Bank blocks all international transactions on our RSNB Bank
Visa® Debit Cards. This means you will not be able to use your RSNB
Bank Visa® Debit Card for transactions that are processed in a
foreign country. RSNB Bank feels that the risk of debit card fraud
far outweighs the benefit of allowing these transactions to
continue unintentionally. If you plan to travel outside the U.S. or
conduct international transactions, contact a Personal Banker to
temporarily unblock your card.
From time to time, Visa® provides the bank with a
specific list of compromised debit cards which usually only affects
a very small percentage of our card holders. When
we receive a list, the bank immediately cancels those cards
and orders new replacement cards. We will make every
effort to notify you if your account has been impacted.
Occasionally, a fraud alert is received from Visa® concerning a
specific business and/or country which requires us to place an
immediate block on certain types of transactions. This temporary
block denies debit card transactions which originate from the
business and/or country. Should this impact the use of your card,
notify us and we can temporarily unblock your card.
Helpful Hints for Debit Cards
For peace of mind, carry an alternate payment method as a
backup, especially traveling outside of the United States.
Use a credit card for hotel, rental car, or
airline reservations, making internet purchases, or for
recurring payments. A credit card will prevent merchants from
placing extended holds on your account.
If a PIN-based transaction is denied when making a purchase,
please have the clerk run your debit card as a credit-based
EnFact℠ Debit Card Fraud Detection System
The security of your card is a top priority at RSNB
Bank. A fraud detection service, known as EnFact℠,
provides you with 24/7 fraud protection.
EnFact℠ monitors cardholder activity for suspicious
transactions and cardholder behavior to predict the probability of
fraud. For example, if you normally use your card in Wyoming, but
transactions are being processed in California,
EnFact℠ considers that as "abnormal" and rates the transaction
as possibly fraudulent.
When EnFact℠ determines that a particular transaction could
be fraudulent, the Fraud Detection Center will call you at
your primary phone number to determine if you have authorized the
transaction(s). If your primary number is your
home land line number, you may want to consider updating it to your
cell phone or work number to ensure a timely response. If
you verify that the transaction was not authorized, EnFact℠ will
not remove the block from the card, and if necessary, ask
you to contact us to file a dispute. If you confirm that the
transaction was authorized, no further steps will be necessary. If
EnFact℠ is unable to contact you, your card will be blocked and the
bank will be notified.
To differentiate a call like this from an identity theft
phishing attempt, the Fraud Detection Center will not ask for any
personally identifiable information. They will already have
If you have been contacted by the Fraud Detection
Center and have your personal message code from the voice mail,
please call 866.750.9107
To ensure we can continue to reach you whenever
potential fraud is detected, please keep us informed of your
correct phone number and address at all times.
Should you have any questions regarding our fraud procedures and
to learn more about protecting your debit card, contact a Personal