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BE AWARE!! Scammers are currently using a "spoofing" technique where they are calling customers and the caller ID will look like it is coming from the bank's official phone number or a local number, and it may even display the bank's name.  While these calls may seem legitimate, the person on the other end is not associated with the bank.  These fraudsters pretend to be your bank to convince you to share personal or online banking information, provide OTPs or to get you to send them money.  Scammers rely on surprise and urgency to pressure you into doing what they are asking.  RSNB Bank will never ask for your online banking password or one-time passcodes by phone, text, or email - even if the caller ID looks real.  By slowing down, verifying communications, and knowing what your bank will never ask for, you can protect yourself from spoofing and impersonation scams.  Your financial security is our top priority and if something ever feels suspicious, please hang up the phone and call us direct.

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Reporting Fraud, Identity Theft, and Suspicious Activity

Suspicious Emails

If you encounter a suspicious email concerning RSNB Bank or claiming to be from us, do not respond or click any links. Please contact Online Banking Support 

Fraud and Identity Theft

If you think you are the victim of fraud or identity theft, contact a Personal Banker immediately.