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Customer Service

Change of Address

To change your address, download our Change of Address Form. You will need Adobe Reader to view or print the form. Complete the form and bring it in to one of our locations, or mail to:

RSNB Bank
Attn: Personal Banker
PO Box 880
Rock Springs, WY 82902-0880

For your security, a change of address cannot be made over the phone.

Reorder Checks

There are three convenient ways to reorder new checks:

  • Visit one of our locations during business hours and make a request in person
  • Complete the reorder form provided in your check book
  • You can visit Deluxe to conveniently reorder new checks online

* If you have a free checking account, you need to contact a Personal Banker to reorder your free wallet style checks.

Request Copies of Checks

There are two ways to request copies of checks:

  • Logon to Online Banking using your access ID and password. Click here for instructions to view or print copies of checks.
  • Call or visit one of our locations during business hours and make a request. Fees may apply.

Request Statements

There are two ways to request copies of statements:

  • For statements issued within the last year, logon to Online Banking using your access ID and password. Click here for instructions to view or print copies of statements
  • Call or visit one of our locations during business hours and make a request. Fees may apply