Online Banking
eStatements
Go green and be environmentally friendly! e-statements allows you to receive your checking, savings or HELOC account statement electronically. eStatements replaces mailed paper statements but will look exactly the same. If at any time you would like to have a paper statement again, just let us know and we'll switch you back!
To sign up for eStatements, log on to Online Banking. Follow the prompts. If not prompted, select the "Options" menu and locate the eStatement Enrollment sections and click "Edit". Complete the eStatement Enrollment form by selecting the accounts you would like to enroll. Read and check the box to accect the disclosure. You will receive a confirmation that your enrollment was completed sucessfully.
Each month you will receive an email notifying you that your eStatement is ready and available for viewing. To view the eStatement, simply log on to Online Banking. With eStatements you can:
- Receive your e-Statement shortly after the end of your statement cycle, no waiting to receive paper mailed statements
- Images of checks are included with your statement
- Print statements as well as copies of the front of checks
- Download copies of your statements to your computer
- View prior statement history
- Reduce the risk of your statement being stolen from the mailbox
Sign up today for the most convenient and secure way to receive your statement!
Want more information?
Read our eStatement Agreement and Disclosure.
For answers to commonly asked questions, refer to our eStatements FAQ.
Read instructions on how to view or print your eStatement.
Visit our Education Center to view a tutorial about eStatements.
Contact Online Banking Support or stop by one of our locations and we'll sign you up.
eStatements will be displayed in Adobe Reader. If you currently do not have the application installed, you can download a free copy of Adobe Reader®.
eStatement FAQ's
An eStatement is the electronic delivery of your statement, replacing the paper statement that is currently provided to you by mail.
Log on to Online Banking, select the "Options" menu, locate the eStatement Enrollment section and click "Edit". Complete the eStatement Enrollment form by selecting the accounts you would like to enroll. Read and check the box to accept the disclosure, then click the "Accept" button. You must be the the primary owner on the account to electronically enroll for eStatements. Additional owners may contact Electronic Banking Support for enrollment.
If you currently have an additional account statement mailed to a separate address and wish to continue this process, you should continue to receive paper statements and decline all eStatement services. We are currently unable to accommodate this electronically.
The "Accept" button is not activated until you select the "Electronic Statement/Notification Agreement and Disclosure" link and then check the box to the left of the link to agreed to the disclosure. The "Accept" button will be available to select.
eStatements are....FREE!
There is no cost to enjoy the convenience and security of eStatements.
Your eStatement will be in Adobe® PDF format, so you will need Adobe Reader™ to view your eStatement online.
No. Once you are signed up for eStatements, you will no longer receive a paper statement in the mail.
Your eStatement will look similar to and contain the same information as the paper statement you received before including your check images.
You will receive email notification letting you know that your eStatement is available for viewing. Please make sure that we have your correct email address, as the primary account holder will be used in all cases.
Yes, the email notification is sent for your security and protection and includes important information.
Your eStatement and email notification are independent of one another. If you do not receive your email notification, your eStatement will still be available on Online Banking for you to access. If you do not receive your email notification you will need to verify that your email address is correct and make sure that you have RSNB Bank added to your trusted sender's list.
It is very important that you keep your email address current in order to continue receiving your eStatement and eStatement notificaton. To change your email information, log on to Online Banking, select the "Options" menu and locate the Email section and click "Edit". Enter your new email address.
Joint account holders will be able to view account eStatements as long as they are enrolled in Online Banking.
Yes, the security of your information is a priority. Your eStatement is only accessible by logging onto Online Banking. Online Banking sessions use SSL encryption to ensure that your information is secure.
Yes, you can print and save your statements. Please use sound security practices when storing financial information on your computer. RSNB Bank will not be responsible or liable for the loss or theft of any files that you choose to store on a computer.
Yes, imaged transactions are included with eStatements.
You can view a minimum of 24 months of eStatements, as long as your account is open.
You can cancel your eStatement at any time. To do so, write us at RSNB Bank, Electronic Banking Services. P.O. Box 880, Rock Springs, WY 82902-0880 or contact Electronic Banking Support. You will start receiving a paper statement by mail. You will not be charged a fee to revert to paper statements; however, standard research fees may apply if your request copies of previously sent eStatements.
No, your eStatement cannot be emailed to you. Email is not a secure way to send your statement.
At this time your eStatement notification can only be sent to one email address.
No, your final statement will be sent as a paper statement via U.S. mail. Once your account is closed, you will no longer be able to access your account or any statements online.