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BE AWARE!! Scammers are currently using a "spoofing" technique where they are calling customers and the caller ID will look like it is coming from the bank's official phone number or a local number, and it may even display the bank's name.  While these calls may seem legitimate, the person on the other end is not associated with the bank.  These fraudsters pretend to be your bank to convince you to share personal or online banking information, provide OTPs or to get you to send them money.  Scammers rely on surprise and urgency to pressure you into doing what they are asking.  RSNB Bank will never ask for your online banking password or one-time passcodes by phone, text, or email - even if the caller ID looks real.  By slowing down, verifying communications, and knowing what your bank will never ask for, you can protect yourself from spoofing and impersonation scams.  Your financial security is our top priority and if something ever feels suspicious, please hang up the phone and call us direct.

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Security Awareness Center

At RSNB Bank, protecting the confidentiality and security of your personal and financial information is one of our most important responsibilities. Feel confident using our services anywhere and anytime with RSNB's comprehensive security protection. Learn how we help stop fraud and identity theft, how you can report fraud and how we'll work with you to quickly resolve issues.

RSNB Bank has a policy of NEVER asking a customer for personal financial information such as account numbers, balances, PIN numbers, online banking credentials or debit card numbers via e-mail, letter, text message or through a call initiated by us. If you call us, we may ask for personal financial information to verify your identity.

If you notice suspicious activity on your account or experience customer information security-related events, please contact us immediately.

Please view our Electronic Funds Transfer Disclosure for an explanation of protections provided to you regarding electronic funds transfers.

We take our responsibility to protect your information very seriously. Along with the numerous safety and security measures that we have implemented on our end, there are things that you can do to protect yourself. Use the links below to learn more.