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BE AWARE!! Scammers are currently using a "spoofing" technique where they are calling customers and the caller ID will look like it is coming from the bank's official phone number or a local number, and it may even display the bank's name.  While these calls may seem legitimate, the person on the other end is not associated with the bank.  These fraudsters pretend to be your bank to convince you to share personal or online banking information, provide OTPs or to get you to send them money.  Scammers rely on surprise and urgency to pressure you into doing what they are asking.  RSNB Bank will never ask for your online banking password or one-time passcodes by phone, text, or email - even if the caller ID looks real.  By slowing down, verifying communications, and knowing what your bank will never ask for, you can protect yourself from spoofing and impersonation scams.  Your financial security is our top priority and if something ever feels suspicious, please hang up the phone and call us direct.

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Mobile Banking Requirements

Mobile App Banking

  • iPhone® - iOS 15.0 and above
  • Android™ - 10.0 and above

Please contact your mobile service carrier for specific questions relating to your mobile device.

Mobile Text Banking

You must have a mobile phone that supports SMS text messaging and short codes. The majority of all mobile phones in the US now support text messages. To find out if your mobile phone supports text messages, contact your mobile service carrier. 

Supported Phones for Mobile Banking

Mobile Banking supports certain models for these major brands: Apple, Google, LG, Motorola, One Plus and Samsung.

Supported Mobile Service Carriers

Mobile Banking's participating carriers in the U.S. include (but not limited to): Verizon®, AT&T®, T-Mobile®.  Personal Mobile Banking also works on a number of smaller service carriers, including Union Wireless®.